3 years Warranty
Lusocolchão articles are manufactured with the greatest care, using the best materials and the latest technological innovations. Their quality is assured by rigorous and frequent testing.
Lusocolchão guarantees the repair of its products for 3 years (2 years for contracts signed before 01.01.2022), under the following conditions:
The Warranty DOES NOT apply
The validity of the warranty ends in case of non-compliance with the instructions for assembly, conservation and use
Lusocolchão’s After-Sales Service, made up of quality technicians, analyzes all the notifications of “non-compliance” on a case by case basis, issuing a technical opinion about the causes and reasons for them.
Whenever a production problem is identified as a cause for the “non-compliance”, the analysis is immediately reported to the production so that the situation is resolved in the following production process.
When the reason for the “non-compliance” is the result of bad use, a quotation is generated for repairs.
If you have not found the answer to your questions, you can clarify your doubts via the e-mail email@example.com,or fill in the contact form.. We are always available to speak to you and answer your questions.
We suggest you continue to surf our Site and and get to know our range of mattresses, beds, headboards, bases, frames and complements or download the catalogues of products available. We also invite you to find the store closest to youin order to choose your Lusocolchão product. In the Rest area, get to know some advice to help a you rest completely during the night in order to live your day to the full.
Lusocolchão is abrand of exclusive Portuguese production , of reference and quality in the manufacture of mattresses, articulated beds, beds (“sommiers”), tapis and rest accessories at competitive prices. Get to know more about the brand, here.